Terms of use

Definitions

Customer: any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions. Services: https: //www.drone-normandie.com provides customers with : Content: All the elements making up the information on the Site, in particular text – images – videos. Customer information: Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by https://www.drone-normandie.com for the management of your account, customer relationship management and for analysis and statistical purposes. User: Internet user connecting to and using the above-mentioned site. Personal information: “Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law no. 78-17 of January 6, 1978). The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)

1. Website presentation.

In accordance with article 6 of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the https://www.drone-normandie.com website are informed of the identity of the various parties involved in its creation and follow-up: Owner: Damien Aubin, sole proprietor (EI), operating under the trade names “Photo 911” and “Drone Normandie” – 12 Ferdinand Buisson Street, 14280 Saint-Contest Publication Manager: Aubin – Damien The publication manager may be an individual or a legal entity. Webmaster: Damien Aubin – info@drone-normandie.com Host: ovh – 2 rue Kellermann 59100 Roubaix 1007 Data Protection Officer: Damien Aubin – info@drone-normandie.com

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site. Use of the https://www.drone-normandie.com website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, so users of the https://www.drone-normandie.com website are advised to consult them regularly. This website is normally accessible to users at all times. However, https://www.drone-normandie.com may decide to suspend access for technical maintenance, in which case it will make every effort to notify users in advance of the dates and times of the maintenance. The https://www.drone-normandie.com website is updated regularly by https://www.drone-normandie.com, which is responsible for it. Similarly, the legal notices may be modified at any time; they are nevertheless binding on the user, who is encouraged to review them as often as possible to stay informed.

3. Description of services provided.

The purpose of the https://www.drone-normandie.com website is to provide information about all the company’s activities. https://www.drone-normandie.com makes every effort to provide information on the https://www.drone-normandie.com website that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or lack of updating, whether caused by itself or by third-party partners who provide it with this information. All information on the https://www.drone-normandie.com website is provided for information purposes only, and is subject to change. Furthermore, the information provided on the https://www.drone-normandie.com website is not exhaustive. They are subject to any changes that may have been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held liable for any property damage resulting from the use of the site. Furthermore, users of the site agree to access the site using up-to-date hardware that is free of viruses and a latest-generation, up-to-date web browser The website https://www.drone-normandie.com is hosted by a service provider located within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679) The aim is to provide a service that ensures the highest level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed to be abnormal. https://www.drone-normandie.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, notably due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://www.drone-normandie.com owns the intellectual property rights and holds the rights to use all elements accessible on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, display, modification, publication, or adaptation of all or part of the website’s content, regardless of the means or method used, is prohibited without prior written authorization from: https://www.drone-normandie.com. Any unauthorized use of the site or of any of the elements it contains will be considered as counterfeiting and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

https://www.drone-normandie.com acts as the site’s publisher. https://www.drone-normandie.com is responsible for the quality and accuracy of the Content it publishes. https://www.drone-normandie.com shall not be held liable for any direct or indirect damage caused to the user’s equipment while accessing the website https://www.drone-normandie.com, resulting either from the use of equipment that does not meet the specifications indicated in section 4, or from the occurrence of a bug or incompatibility. https://www.drone-normandie.com shall also not be held liable for any indirect damages (such as, for example, loss of business or loss of opportunity) resulting from the use of the https://www.drone-normandie.com website. Interactive features (such as the ability to ask questions in the contact section) are available to users. https://www.drone-normandie.com reserves the right to remove, without prior notice, any content posted in this section that violates applicable French law, particularly provisions relating to data protection. Where applicable, https://www.drone-normandie.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used (text, photographs, etc.).

7. Personal data management.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected as part of the creation of the User’s personal account and browsing on the Site, the person responsible for processing Personal Data is: Damien Aubin. https://www.drone-normandie.comestrepresented by Damien Aubin, its legal representative. As the data controller for the data it collects, https://www.drone-normandie.com is committed to complying with the applicable legal framework. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers—based on their consent—with complete information regarding the processing of their personal data, and to maintain a record of processing activities that accurately reflects reality. Whenever https://www.drone-normandie.com processes Personal Data, https://www.drone-normandie.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which https://www.drone-normandie.com processes it.

7.2 Purpose of the data collected

https://www.drone-normandie.com may process some or all of the following data:

• to enable navigation on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.

• to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.

• to improve browsing on the Site: connection and usage data

• to conduct optional satisfaction surveys on https://www.drone-normandie.com: email address
• for communication campaigns (sms, e-mail): telephone number, e-mail address

https://www.drone-normandie.com does not sell your personal data, which is only used for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, users of https://www.drone-normandie.com have the following rights:

• right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited

• right to withdraw consent at any time (article 13-2c RGPD)

• right to limit the processing of Users’ data (Article 18 RGPD).

• right to object to the processing of Users’ data (Article 21 RGPD).

• right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)

• the right to determine what happens to Users’ data after their death, and to choose to whom https://www.drone-normandie.com should communicate (or not) their data to a third party that they have previously designated

As soon as https://www.drone-normandie.com becomes aware of a User’s death, and in the absence of any instructions from the User, https://www.drone-normandie.com undertakes to destroy the User’s data, unless its retention is necessary for evidential purposes or to meet a legal obligation. If the User wishes to know how https://www.drone-normandie.com uses his/her Personal Data, ask to rectify them or object to their processing, the User may contact https://www.drone-normandie.com in writing at the following address: Damien Aubin – DPO, Damien Aubin 12 Ferdinand Buisson Street, 14280 Saint-Contest. In this case, the User must specify the Personal Data that they would like https://www.drone-normandie.com to correct, update, or delete, and must provide proof of identity by submitting a copy of an official ID (identity card or passport). Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.drone-normandie.com by law, in particular as regards the retention or archiving of documents. Finally, https://www.drone-normandie.com users may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.drone-normandie.com will not process, host or transfer the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without first informing the Customer. For all that, https://www.drone-normandie.com remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679). https://www.drone-normandie.com undertakes to take all necessary precautions to protect the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if https://www.drone-normandie.com becomes aware of an incident affecting the integrity or confidentiality of the Customer’s Information, it shall inform the Customer as soon as possible and inform him of the corrective measures taken. What’s more, https://www.drone-normandie.com does not collect any “sensitive data”. The User’s Personal Data may be processed by https://www.drone-normandie.com subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy. Within the limits of their respective responsibilities and for the purposes mentioned above, the main people likely to have access to https://www.drone-normandie.com user data are our customer service agents.

8. Incident notification

No matter how much effort is made, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all matters related to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations. No personal information about the user of the https://www.drone-normandie.com site is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of https://www.drone-normandie.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the https://www.drone-normandie.com site.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.drone-normandie.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data, https://www.drone-normandie.comprendtakes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags

The https://www.drone-normandie.com website contains a number of hyperlinks to other sites, set up with the authorization of https://www.drone-normandie.com. However, https://www.drone-normandie.com is not in a position to check the content of sites visited in this way, and consequently assumes no responsibility in this respect. Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.

9.1. “COOKIES

A “cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal. https://www.drone-normandie.com may process information concerning the User’s visit to the Site, such as pages consulted and searches carried out. This information enables https://www.drone-normandie.com to improve the content of the Site and the User’s browsing experience. Cookies that facilitate navigation and/or the provision of the services offered by the Site; the User may configure their browser to allow them to decide whether or not to accept cookies, so that cookies are stored on their device or, conversely, are rejected—either systematically or depending on the issuer. The User may also configure their browser so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. https://www.drone-normandie.com informs the User that, in this case, not all features of their browser may be available. If the User refuses to accept cookies on his/her terminal or browser, or if the User deletes cookies stored on his/her terminal or browser, the User is informed that his/her browsing and experience on the Site may be limited. This may also be the case when https://www.drone-normandie.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet. Where applicable, https://www.drone-normandie.com declines all responsibility for the consequences linked to the degraded operation of the Site and any services offered by https://www.drone-normandie.com, resulting from (i) refusal of Cookies by the User (ii) the impossibility for https://www.drone-normandie.com to save or consult the Cookies necessary for their operation due to the User’s choice. Each browser is configured differently to manage cookies and user choices. It is described in the browser’s help menu, which will show how the User can modify his or her Cookie preferences. At any time, the User may choose to express and modify his or her wishes with regard to Cookies. https://www.drone-normandie.com may also call on the services of external service providers to help it collect and process the information described in this section. Finally, by clicking on the social media icons for Twitter, Facebook, LinkedIn, and Google Plus on the https://www.drone-normandie.com website or in its mobile app—and if the User has accepted the use of cookies by continuing to browse the https://www.drone-normandie.com website or mobile app— Twitter, Facebook, LinkedIn, and Google+ may also place cookies on your devices (computer, tablet, cell phone). These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on the https://www.drone-normandie.com website or mobile application. However, the User may revoke his or her consent to https://www.drone-normandie.com depositing this type of cookie at any time.

Article 9.2. INTERNET TAGS

https://www.drone-normandie.com may occasionally use web beacons (also known as “tags,” action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country. These tags are placed both in online advertisements that allow users to access the Site and on the Site’s various pages. This technology enables https://www.drone-normandie.com to evaluate visitors’ responses to the Site and the effectiveness of its initiatives (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Site. The external service provider may collect information on visitors to the Site and other Internet sites using these tags, compile reports on Site activity for https://www.drone-normandie.com, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the https://www.drone-normandie.com website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Caen.